We are personally positive clothing and accessories brand supporting mental health and suicide prevention charities.

DELIVERY

We are based in Cheshire in the UK and ship to anywhere in the world!
We aim to despatch goods within 1-3 days All shipping costs are detailed at checkout.
If you have a question regarding shipping please contact us here: support@personallypositive.com

RETURNS

Please ensure you must contact us to return and goods. The email for return is support@personallypositive.com

FREE returns are only accepted for items which are damaged or faulty.
If you wish to make a return due to wrong size, or unwanted a shipping cost charge will be applied.

Please ensure you obtain proof of postage for returns as this covers you for any items lost in the post.

As a small company, we do not offer free returns.

EXCHANGES

Please contact us to exchange goods. The email for exchanges is support@personallypositive.com

Goods can be exchanged up to 14 days after purchase.

We do not offer free exchanges, any exchange will require postage payment to be made.

Please obtain proof of posting for returns as this covers you for any items lost in the post.
Once the goods have been received back in our warehouse we will contact you and ask you to pay a £3.95 P&P charge for the cost of re-packaging and posting your new item.